Stakeholder Management Training Course

Developing the necessary competencies of managers in stakeholder management.

HRDF SBL-Khas claimable

2-DAY WORKSHOP | HRDF SBL CLAIMABLE

STAKEHOLDER MANAGEMENT TRAINING COURSE

Overview

In any business enterprise, the key decisions made are often based on considerations pertaining to the stakeholders. This is because stakeholders in an organization can impact or be impacted by the overall business direction pursued as and when decisions are made.

To ensure that the interests of all stakeholders are met as far as possible, it would be necessary to categorize and manage stakeholders continually and systematically. Failing to do so would frustrate attempts to make changes deemed to be necessary for the success of the organization.

This Stakeholder Management Training Course usually be conducted in Kuala Lumpur, Malaysia

 

Terminal Objective

This course focuses on developing the necessary competencies of managers in stakeholder management. It provides a sound framework for undertaking stakeholder management through stakeholder needs assessment and provides participants with a structured approach towards addressing these needs. The course includes a thorough description on how to develop a stakeholder management plan.

Key course outcomes

  • Define key components of stakeholder management.
  • Classify levels of stakeholders.
  • Recognize methods to influence stakeholders.
  • Conduct a comprehensive stakeholder needs assessment.
  • Develop a stakeholder needs assessment document.
  • Develop a comprehensive stakeholder communication matrix.
  • Develop an individual stakeholder management plan.
  • List the principles of stakeholder management.

FEATURED CLIENTS

Petronas Dagangan Singtel Jabatan Perdana Menteri Tenaga Nasional Berhad

STAKEHOLDER MANAGEMENT COURSE SYLLABUS & OUTLINE

Day 1

Time

Activity

9.00

Introduction and Overview

9.05

Pre Test

9.15

Overview on importance of stakeholders

10.30

TEA BREAK

10.45

Individual exercise: Conducting a stakeholder level classification 

12.15

Facilitator feedback on individual exercise classifying stakeholder levels

12:30

Stakeholder needs assessment

13.00

LUNCH

14.00

 Group based exercise : Conducting a stakeholder levels needs identification 

14.35

Facilitator feedback on group based exercise identifying stakeholder needs

14.45

Stakeholder needs assessment 

v  Influence 

v  Interest

15.00

Data collection and analysis for stakeholder needs assessment

15.20

Demonstration of data collection and analysis of stakeholder influence and interest by facilitator using pictorial template

15.30

TEA BREAK

15.45

Group based activity: Conducting a comprehensive stakeholder needs assessment

16.45

Facilitator feedback and sharing session on “gems” and “opportunities” in the group based presentations made

17.00

Summary and Q & A session

17.30

End of Day 1

Day 2

FAQ & FURTHER INFORMATION

Proposed Overall Learning Framework

The 70:20:10 Model for Learning and Development has been found to be most effective within the training profession to describe the optimal sources of learning aimed at developing work based competencies. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events.

Based on this model, we propose that the Fundamentals of Project Management course be structured along similar lines. It is proposed that it is undertaken in stages. These stages will include awareness stage, appreciation stage and application stage.

Who Should Attend?
Stakeholder Management Templates
Training Evaluation Method
Request for proposal
Approved Training Provider with HRDF (PSMB) KMI Authorized Training Partner NHRC Registered Consultant for SMEs Project Management Institute Registered Education Provider SCRUMStudy Authorised Training Partner VMEdu Authorised Training Partner

 

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