Transformation

Every industry recognizes the value of learning. However, not all organizations are able to make the best use of their knowledge assets to learn continually. Hence, it's crucial to gradually introduce knowledge acquiring, sharing, and producing best practices into your organization.

Thus, it is recommended that you or your employees seek to be certified as Certified Knowledge Manager (CKM®). By being certified, they will be better positioned to optimise organizational learning to steer your company towards being a Learning Organization.

Many initiatives can be undertaken by a Certified Knowledge Manager, CKM who has acquired this certification from the Knowledge Management Institute, KMI. Such a person is thoroughly trained through a very practical approach to be sufficiently competent to undertaken the following which are crucial for successful implementation of Knowledge Management.

1. Spearheading the need for transformation.

This is done through the development and communication of an appropriate call to action, definition of knowledge management as well as the development of a Knowledge Management methodology that is relevant to your specific requirements.

2. Establishing precise metrics for developing and sustaining KM efforts.

Knowing your destination for your knowledge management strategy will help you determine the best course of action to take. However, defining your organization's objectives can be difficult if the metrics used for results is not carefully considered and aligned to the overall strategic direction. How activity as well as results metrics have to be developed are crucial aspects of demonstrating success in knowledge based activities.

3. Undertaking Quick Wins and KM Transformation in an orderly manner

People generally don't like change, especially when it's done poorly. For this reason, creating a step-by-step implementation procedure for defining and undertaking “no budget KM initiatives” or quick wins is essential. To do this effectively requires careful consideration of a number of key steps that are essential for ensuring success both in developing quick wins as well as engaging in overall transformation into a Learning Organization.

4. Overcoming barriers to successful implementation of Knowledge Management .

Based on more than twenty years of experience in this field, an entire spectrum of barriers to implementing KM has been identified. These barriers have to be proactively managed in advance to accelerate the ability to identify and overcome them with best practices.

The above competencies will be developed through an intensive 5 days session conducted by an official Knowledge Management Institute Instructor who has demonstrated the abilities to develop such competencies. Those who are interested, please click on the link below to have a look at our Certified Knowledge Manager (CKM®) Certification, https://bit.ly/3f8Yb4c.

By: Sharma Management International

2026 Update: While the core knowledge management principles in this article remain relevant, digital transformation and new technologies have evolved the industry standard. To learn modern strategies and get certified, view our fully updated Certified Knowledge Management Course in Malaysia for the latest class schedules and HRD Corp claimable options.

How Knowledge Management is crucial for Digital Transformation 

I had a chat with a Chief information Officer of a business conglomerate the other day. His company embarked on a Digital Transformation strategy recently. Millions of dollars were invested in cloud computing and data analytics but he lamented that the efficient return on these investments are difficult to realize. As we spoke it became clear to me that this was a common problem most companies embarking on a digital transformation experience. I enquired on the basis for selecting the digital technology in question and his response was that it appeared to be the best available. Evidently, it appears that the allure to invest is there but grounds for doing so efficiently remain unclear. Let me share my thoughts on how better knowledge management helps identify what needs to be digitized and how to select the digital technology that gives the best returns for investing in digital transformation.