in house

    • Course Delivery Options

      In house 

      Do contact us for a proposal for an in house session. 

       

      Description

      The course aims to provide the participants with a deeper understanding of the importance of and techniques of risk management practices when applied within the context of project management.

      This course aims to provide an avenue for participants to learn how to manage risks normally encountered in projects in a proactive manner so that projects are managed in a structured manner with minimal interruptions and costly errors.

       

      Terminal Objective

      The terminal objective of this program is that the participants will be able to independently identify, analyze and integrate risk response plans for projects undertaken. Essentially they will be able to implement risk plans effectively to ensure that project objectives are met.

      At the end of the program the participants will be able to:

       

      1. Recognizethe types of risks pertaining to managing projects
      2. Listthe impacts to project schedules, cost and quality as a result of risks faced
      3. Identifyrisk categories for infrastructure and asset management based projects
      4. Assessrisks faced in managing infrastructure and asset management based projects
      5. Planfor risk management in projects
      6. Developa risk register and risk response plan
      7. Evaluaterisk probability and impacts
      8. Strategizeactions to be taken to address risks identified
      9. Monitorrisk response planned to ensure they are undertaken as planned

       

      Key Features

      • HRDF SBL Claimable
      • Sample templates for Project Risk Identification Checklist
      • Sample templates for Project Risk Register
      • Sample templates for Project Risk Analysis Matrix
      • Certification of attendance
      • Post training report
      • Pre and post test

       

      Course Framework

       

      DAY 1

      Time

      Activity

      9.00

      Introduction and Overview

      9.05

      Pre Test for Project Risk Management

      9.15

      Introduction to Project Risks Management

      9.45

      Planning for Risk Management

      10.30

      TEA BREAK

      10.45

      Group based activity:

      Risk Planning exercise using

      Risk Planning Tools

      13.00

      LUNCH

      14.00

      Identifying risks in projects

       

      Types of risks categories

       

      Tools and techniques for risk identification

      15.30

      TEA BREAK

      15.45

      Group based activity:

      Risk Identification exercise

      using Risk Register provided

      17.00

      Question and answer and wrap up for day 1

       

      DAY 2

       

      Time

      Activity

      9.00

      Recap of previous day’s session

      9.15

      Overview on Risk Assessment

      9.30

      Risk Analysis Tools and Techniques

      10.30

      TEA BREAK

      9.45

      Group based activity:

      Risk Analysis exercise using

      Risk Analysis tools provided

      13.00

      LUNCH

      14.00

      Overview on planning for risk response

      14.30

      Options for managing risks

      15.00

      Techniques for controlling risks

      15.30

      TEA BREAK

       

      Group based activity:

      Developing options for managing risk 

      using Risk Response Strategies

      17.00

      Question and answer and wrap up

       

      Selected Past Clients

       
       

       

       

       

    • Sharma Training Program | Stakeholder Management

      Course Delivery Options

      In house and Public Program

      Next public program session: 5-6 July 2017

         

      Do contact us for a proposal for an in house session.

       

      Overview

      In any business enterprise, the key decisions made are often based on considerations pertaining to the stakeholders. This is because stakeholders in an organization can impact or be impacted by the overall business direction pursued as and when decisions are made.

      To ensure that the interests of all stakeholders are met as far as possible, it would be necessary to categorize and manage stakeholders continually and systematically. Failing to do so would frustrate attempts to make changes deemed to be necessary for the success of the organization.

      This course focuses on developing the necessary competencies of managers in stakeholder management. It provides a sound framework for undertaking stakeholder management through stakeholder needs assessment and provides participants with a structured approach towards addressing these needs. The course includes a thorough description on how to develop a stakeholder management plan.

       

      Objectives

      By the end of this module, the participants will be able to:


      1. Define key components of stakeholder management.
      2. Classify levels of stakeholders.
      3. Recognize methods to influence stakeholders.
      4. Conduct a comprehensivestakeholder needs assessment.
      5. Develop a stakeholder needs assessment document.
      6. Develop a comprehensive stakeholder communication matrix.
      7. Develop an individual stakeholder management plan.
      8. List the principles of stakeholder management.

       

      Target Audience

      Project Managers, Functional Managers and Executives who are involved directly or indirectly in managing stakeholders either in a supportive, managerial or operational capacity.

      Project team members who deal with vendors and customers on a regular basis in meeting project objectives.

       

      Course Schedule

      Day 1

      Time

      Activity

      9.00

      Introduction and Overview

      9.05

      Pre Test

      9.15

      Overview on importance of stakeholders

      10.30

      TEA BREAK

      10.45

      Individual exercise: Conducting a stakeholder level classification 

      12.15

      Facilitator feedback on individual exercise classifying stakeholder levels

      12:30

      Stakeholder needs assessment

      13.00

      LUNCH

      14.00

       Group based exercise : Conducting a stakeholder levels needs identification 

      14.35

      Facilitator feedback on group based exercise identifying stakeholder needs

      14.45

      Stakeholder needs assessment 

      v  Influence 

      v  Interest

      15.00

      Data collection and analysis for stakeholder needs assessment

      15.20

      Demonstration of data collection and analysis of stakeholder influence and interest by facilitator using pictorial template

      15.30

      TEA BREAK

      15.45

      Group based activity: Conducting a comprehensive stakeholder needs assessment

      16.45

      Facilitator feedback and sharing session on “gems” and “opportunities” in the group based presentations made

      17.00

      Summary and Q & A session

      17.30

      End of Day 1

      Day 2

      Time

      Activity

      9.00

      Recap of previous session

      9.15

      Interactive lecture on “Communication matrix”

      9.45

      Demonstration on developing a communications matrix

      10.30

      TEA BREAK

      11.15

      Compilation of Stakeholder communication matrix based on stakeholder communication worksheet

      12.00

      Group based activity: Developing a communications matrix

      12.45

      Facilitator feedback on group based activity on communications matrix

      13.00

      LUNCH

      14.00

      Interactive lecture on “Stakeholder management ”

      14.30

      Individual exercise :Causes of poor stakeholder management  

      14.45

      Facilitator feedback on individual exercise

      15.30

      Balancing the needs and concerns of stakeholders

      15.45

      Group based activity: Developing an integrated stakeholder management plan

      16.00

      TEA BREAK

      16.30

      Facilitator feedback on group based activity relating to developing a stakeholder management plan

      17.00

      Summary and Q & A session

      17.25

      Post Test

      17.30

      End of Day 2

       

      Partial Client List

      Image result for tenaga nasional Image result for petronas dagangan Image result for singtel

      Image result for jabatan perdana menteri

       

       

       

       

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