Overview

Managing Risk in Hospital Facilities Management is a challenge. This is because it involves managing two critical areas within the hospital at the same time, utilities as well as clinical. There are many interdependent aspects that have to be dealt with and the risk of not managing one area can have a snowballing effect on the other areas, posing a major risk to the hospital as a whole. 

The proposed program aims to provide the participants with a deeper understanding of the importance of and techniques of risk management practices when applied within the context of hospital facilities management.

The training program will be based on the Facilities Management Guidelines to Managing Risk that has been developed by the Facility Management Association of Australia.

This course aims to provide an avenue for participants to learn how to manage risks within the clinical as well as the utilities area that normally encountered a proactive manner so that facility management within the hospital may be undertaken in a structured manner with minimal interruptions and costly errors.

The key areas covered in this course will be as follows:

Clinical Areas                                                                               

  • Operation Theater units                                                                     
  • ICU /CCU/HDU units                                          
  • Emergency Units                                              
  • Patient Wards                                                  
  • Image Diagnose Units                                      
  • Lab Units                                                          
  • Blood Banks                                                    
  • Clinics                                                              
  • Kitchen                                                            

Utilities Areas
1. Medical Gas System
2. Power Supply System
3. HVAC / Building System
4. Water supply distribution System
5. Passenger / Goods Elevator Systems
6. CSSD
7. Sewerage System
8. Schedule Waste Management System
9. General Waste Management System

Hospital Facility Risk Management

Objectives

Terminal Objective

 

The terminal objective of this program is that the participants will be able to independently identify, analyze and integrate risk response plans for hospital facilities within the clinical and utilities area. Essentially they will be able to implement risk plans effectively to ensure that the facilities management objectives are met.

 

At the end of the program the participants will be able to:

 

  1. Recognize the types of risks pertaining to utility and clinical maintenance
  2. List the impacts to the hospital operations as a result of risks faced
  3. Identify risk for hospital facility operations continuity and safety
  4. Assess risks faced in when dealing with different units within the clinical areas
  5. Assess risks faced when dealing with different systems in different utility areas
  6. Plan for overall risk management for the hospital facilities
  7. Develop a risk register and risk response plan for different units and systems
  8. Evaluate risk probability and impacts of risks as they occur
  9. Monitor risk response planned to ensure they are undertaken as planned
  10. Develop action plan based on Facility Inspection Sheet

 

Program Content

DAY 1

 

Time

Activity

9.00

Introduction and Overview

9.05

Pre Test for Hospital Facilities Risk Management

9.15

Introduction to Clinical and utilities support areas

9.30

Overview of units within the clinical areas 

9.45

Overview of systems managed within utility areas

10.30

TEA BREAK

10.45

Risk Management Process

  • Communicating and Consulting Risk
  • Identifying Risk
  • Analyzing and Evaluating Risk

Monitoring and Treating Risk

13.00

LUNCH

14.00

Risk Identification in clinical and utilities areas such as

  • Operation theater units
  • ICU/CCU/HDU units
  • Patient wards
  • Blood banks
  • Medical gas system
  • Power supply system
  • Water distribution system
  • Sewerage system
  • Schedule waster management system

15.30

TEA BREAK

15.45

*Practical on site applications Lab for the day based on identifying risks within the clinical and utilities areas in the hospital premises

16.45

Overview of project risk identification

17.00

Question and answer and wrap up for day 1


DAY 2

Time

Activity

9.00

Recap of previous day’s session

9.15

Risk Assessments within clinical and utility areas

9.30

Risk Risk Assessment Tools

10.30

TEA BREAK

10.45

Recording the Risk Management Process

11.15

Developing and maintaining risk controls

13.00

LUNCH

14.00

Undertaking risk audits to ensure controls are in place

14.30

Reviewing risks, risk controls and risk management systems

15.30

TEA BREAK

15.45

*Practical on site applications Lab for the day on auditing and reviewing control effectiveness based on case study developed for the client

17.00

Question and answer and wrap up

Training Facilitator

Dr Rumesh Kumar is a certified professional trainer, certified knowledge manager, certified project management professional, certified scrum trainer, and certified tetramap facilitator. He specializes in the areas of project management, knowledge management and organizational diagnostics.

In addition to being the Managing Director of the Sharma Management International, he is the Senior Denison Consulting Partner for Denison Consulting USA and the Regional Director for Kanzen Institute Asia Pacific.

Dr Rumesh is presently involved in undertaking post project reviews, and performance improvement in various projects, competency assessment and developing competency development programs as well as organizational culture profiling for senior managers in different organizations both in Malaysia and abroad.

Based on his extensive involvement in conducting management courses, Dr Rumesh undertook a series of post review sessions and was able to use the learning outcomes as learning points for sharing of real life management.

He has conducted training programs for many well-known and reputable organizations both in Malaysia as well as abroad. He has designed, developed as well as conducted training programs for well over 2,500 executives in numerous multinationals, government linked as well as business enterprises in the areas relating to managing people and business strategies both in Malaysia and abroad.

In addition to designing and conducting corporate level training, he also specializes in providing consulting services such as organizational diagnostic assessments, competency assessment, cultural and leadership profiling as well as continual productivity improvement.

Enquiry Form
Overall Framework

Contact Address

Sharma Management International

16-4, Subang Business Center

Jalan USJ 9/5T

47500, Selangor Darul Ehsan

Phone: +603.5612.6230

Fax: +603.5612.6230

Email: contact@sharma.com.my

About Sharma Management International

Sharma Management International is a bottom line performance focused solutions provider. We offer professional certification courses, conduct organizational level diagnostics, undertake customized training programs and provide consulting services on issues that affect bottom line performance..