Certified AI Manager (CAIM™) Training Course
KMI’s groundbreaking new certification for Knowledge Managers
4-Day Virtual or Face-to-Face Workshop
TBA
TBA
Certified AI Manager (CAIM™)
KMI’s groundbreaking new certification for Knowledge Managers
4-Day Virtual or Face-to-Face Workshop
What is Certified AI Manager (CAIM™)?
In this 4-day course, you will learn practical steps as well strategic options to manage organisational Knowledge initiatives & proactively support such efforts through AI.
Simply launching AI technology to all employees without a proper roll-out and adoption strategy (including governance) is a recipe for chaos or worse. So as well as focusing on AI technology (with live demonstrations), people and culture transformation that is critical to making AI work in your organisation for knowledge to be managed better.
This course prepares participants in designing, implementing & sustaining AI enhanced Knowledge Management ecosystem in the workplace.
Learning Objectives
- A high-level AI strategy customized to your organization.
- The ability to create and manage an AI culture.
- The skills and insights to plan and run an AI Centre of Excellence.
- Ideas and Options on how to use AI to capture critical Tacit Knowledge (Agentic AI).
- Using AI to manage multi -modal Explicit Knowledge.
- The ability to manage a multi-generational workforce in terms of AI adoption and usage.
- Understand how to use AI to deliver Organisational Network Analysis (ONA).
- Ability to use AI to drive Metcalfe’s Law for Knowledge - the continuously learning company.
- Methods and Techniques that can be applied immediately.
Is This Course for You?
This training is ideal for professionals involved in project management.
- Knowledge Management (KM) leaders & practitioners
- Learning, HR & Capability Development Professionals
- Digital Transformation, Innovation & Strategy teams
- AI, Data & IT professionals supporting Knowledge Management systems
- Departmental Heads & Fuctional leaders who depend on Knowledge Flows
- Organizational Learning & Innovation Specialists.
Learning Objectives
- A high-level AI strategy customized to your organization.
- The ability to create and manage an AI culture.
- The skills and insights to plan and run an AI Centre of Excellence.
- Ideas and Options on how to use AI to capture critical Tacit Knowledge (Agentic AI).
- Using AI to manage multi -modal Explicit Knowledge.
- The ability to manage a multi-generational workforce in terms of AI adoption and usage.
- Understand how to use AI to deliver Organisational Network Analysis (ONA).
- Ability to use AI to drive Metcalfe’s Law for Knowledge - the continuously learning company.
- Methods and Techniques that can be applied immediately.
Is This Course for You?
This training is ideal for professionals involved in project management.
- Knowledge Management (KM) leaders & practitioners
- Learning, HR & Capability Development Professionals
- Digital Transformation, Innovation & Strategy teams
- AI, Data & IT professionals supporting Knowledge Management systems
- Departmental Heads & Fuctional leaders who depend on Knowledge Flows
- Organizational Learning & Innovation Specialists.
Learning Methodologies:
Ability to understand & navigate the AI based KM landscape
Capability to Design a Customised, AI enabled KM strategy
Enhanced skills to build Effective KM Systems using AI
Strenghtening ability to manage knowledge flows across the organization
Capability to operate KM & Drive Cultural Adoption
Ability to ensure sustainability & continuos improvement of KM initiatives
Learning Methodologies:
Ability to understand & navigate the AI based KM landscape
Capability to Design a Customised, AI enabled KM strategy
Enhanced skills to build Effective KM Systems using AI
Strenghtening ability to manage knowledge flows across the organization
Capability to operate KM & Drive Cultural Adoption
Ability to ensure sustainability & continuos improvement of KM initiatives
Certified AI Manager (CAIM™) Training Course Outline
DAY 1 - MAKING SENSE OF THE FAST-MOVING AI LANDSCAPE |
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Day 1 Objective and Takeaway: It is important to have some clarity as to how AI will disrupt, and challenge traditional workplace functions such as content management, search, or business meetings. We will look in detail at how AI can assist with traditional KM initiatives like Knowledge Capture / Flight, faster onboarding, and future-proofing the organization. At the end of Day 1, students will come away with a strong understanding of the ways in which AI is going to disrupt many organisational functions. In addition, they will have completed in class the first steps of a draft KM and AI strategy. |
DAY 2 - DESIGNING & DELIVERING A CUSTOMIZED KM STRATEGY |
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Day 2 Objective and Takeaway: Creating the AI Centre of Excellence (COE)
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DAY 3 - RESULTS, RESULTS, RESULTS |
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Day 3 Objective and Takeaway: To deliver the best KM strategy for the workforce it is essential that Knowledge Managers play with and get a good understanding of some of the AI technology on offer and how different employees will use it in different ways. On this Day (3) we will look at the current and future AI technologies that are likely to be used for employees to get their work done. The key objective is for students to finish the day with a clear understanding of the AI options and how KM needs to be adapted to this new landscape. One of the fun takeaways will be the actual AI assets you create as a group - AI is all about rapid (sub 15 minutes max) creation of amazing content, innovation, and step change productivity. |
DAY 4 - THE WAY FORWARD |
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Day 4 Objective and Takeaway: Students will have a clear idea as to the next steps they will take post-class. They will go back to their organisations with the first draft of their AI and KM strategy in place. And they will leave the class with many options to help develop and drive the mission critical AI Culture. How AI will:
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