Negotiation Skills Training Course

Enhances the organizations ability to derive the best deal available and ensure that the interest of the organization is upheld at all times.

HRDF SBL-Khas claimable



Negotiation is becoming an increasingly important component of our interaction with people who are keen to work with us, and beyond the workplace. It helps communicate effectively, resolve conflicts, seek common ground, improve working relationships, reassess the actual situation at hand and enables parties to agree on terms of an agreement which creates value for all parties.

Negotiating for results enables participants to negotiate confidently both internally with colleagues as well as externally with interested parties who are associated with the organization. It enhances the organizations ability to derive the best deal available and ensure that the interest of the organization is upheld at all times. With proper training that is very practically orientated, you will emerge from the workshops convinced that you are better equipped to negotiate and can do so with confidence with one aim – to get results! 

This Negotiation Skills Training Course usually will be conducted in Kuala Lumpur, Malaysia

Terminal Objective

On completion of the training program, the participants will have a good understanding of the concept of negotiation and will be able to adequately prepare themselves to conduct negotiations in a confident manner in order to achieve the best possible outcome for all parties involved.

In addition, there will be a whole range of different negotiating situations in which the participants will be required to observe as well as participate so that the learning is internalized during the session itself. 

Key course outcomes

  • Accelerate negotiation capabilities
  • Determine the most appropriate negotiation approach
  • Deal with contradictions and objections within negotiations
  • Strive for negotiation solutions that are advantageous for everyone
  • Recognize the core elements of successful negotiation and bargaining
  • Apply principles of influence in a negotiation situation using different negotiation strategies
  • Develop effective proposals and bargain structures
  • Recognize and use the best alternative to a negotiated agreement


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Topics covered
  • Introduction to Negotiation
  • Negotiation Strategies
  • Preparation for Negotiation
  • Communications during negotiation
  • Personal Tendencies
  • Ways to win and winning them over
  • Bargaining process structure
  • Best Alternative to a Negotiated Agreement
  • Zone of possible Agreement
  • Barriers to Agreement


Who Should Attend?
Directors, Senior Managers, General Managers Department Heads, Functional Managers, Anyone who is required to come up with novel solutions when faced with problems or who has to make decisions at an organizational level.
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