How Knowledge Management is crucial for Digital Transformation
I had a chat with a Chief information Officer of a business conglomerate the other day. His company embarked on a Digital Transformation strategy recently. Millions of dollars were invested in cloud computing and data analytics but he lamented that the efficient return on these investments are difficult to realize. As we spoke it became clear to me that this was a common problem most companies embarking on a digital transformation experience. I enquired on the basis for selecting the digital technology in question and his response was that it appeared to be the best available. Evidently, it appears that the allure to invest is there but grounds for doing so efficiently remain unclear. Let me share my thoughts on how better knowledge management helps identify what needs to be digitized and how to select the digital technology that gives the best returns for investing in digital transformation.