Anyone responsible for managing knowledge in an organization needs to develop a game plan or strategy for doing so. This provide guidance on what needs to be done and why it is necessary. Without a business strategy, a business cannot grow as intended. Likewise, without a knowledge management strategy, attempts to optimize knowledge cannot proceed as intended.
We may be clear of what a business strategy entails. However, a lot of uncertainty surrounds the development of a knowledge management strategy. What should such a strategy comprise of? How do we begin developing one? Who should be involved in its development?
How can we get funding for such a strategy? These are very pertinent questions that need to be addressed.
Answering these questions maybe done systematically through the adoption of a simple three step approach that involves;